Archive for the 'Alka-Seltzer' Category

ThirdWay “Most Effective Advertising” Awards 2005

Tuesday, January 3rd, 2006


Today the ThirdWay Advertising Blog announces our Awards for Most Effective Advertising for 2005. These are, in our judgement, the most effective single ads or campaigns running during 2005 (regardless of when they were produced). In the selection process this year we noticed a few trends. Here are five trends in effective advertising for 2005:

  1. Few Celebrities - Only two of our top 10 picks employed celebrity spokespeople. For one of these (USA Networks) the celebrities were an integral part of the brand offering that was being advertised.
  2. Small Budgets - The Most Effective Advertising for 2005 was not the most expensive. Fully half of our picks feature people talking directly to a camera. None involved elaborate production numbers or expensive stunts. A few involved visual effects, but only those where the effect reinforced the brand.
  3. Not So Funny - Only three of our picks used humor. While we believe humor can be effective, it can distract if it doesn’t link back to the brand. Nothing is worse from the brand manager’s standpoint than a funny ad that everyone remembers selling a brand that nobody remembers.
  4. Not Just “Buzz-Worthy” - Several of our picks for 2005 generated lots of Buzz. But for these brands, the Buzz reinforced the brand positioning. Buzz without the right connection to the brand is just static on the screen to brand marketers.
  5. Old Brands Return - Four of our picks are for brands that have used these campaigns to stage a comeback in 2005. For all of these brands, the advertising campaign was central to the resurgence of the brand.
Most Effective Advertising Awards: 2005

#10 “Talk To Chuck” - Charles Schwab (click here to see the campaign)
Company : Charles Schwab
Agency: Euro RSCG
ThirdWay Ad Blog Review: click here
Rationale: Schwab receives a major overhaul with these engaging and creative print and television ads from Euro RSCG. The campaign balances visual novelty with an aggressive, consumer-oriented message that gets attention.#9 “The Art of the Heist” - Audi (click here to read a BusinessWeek description of the campaign)
Company : Volkswagen AG
Agency: McKinney & Silver
Rationale: This campaign started off with the theft of a new Audi A3 from a New York Audi dealership and evolved as Audi posted handbills seeking information about the heist at the New York International Auto Show. It wasn’t clear at first that this was advertising, and that is what is intriguing and noteworthy about Audi’s approach. Audi recognized that car sales are largely driven by the opinions of the most fervent brand followers and found a way to mobilize them with this game around the A3. The campaign was so complex that BusinessWeek reports that Audi had to staff an attorney fulltime on the game. The result was the sale of 500 A3’s in the first week of availability - a pace well beyond expectations.

#8 “The Family Farmer” - Ben & Jerry’s (click here to see the campaign)
Company : Unilever
Agency: McKinney & Silver
ThirdWay Ad Blog Review: click here
Rationale: Cause-based advertising is notoriously difficult to get right. Some brands with strong affiliations to causes get little credit for their efforts. Other brands are so heavy-handed with their self-promotion that they damage their image. Unilever and McKinney & Silver have combined efforts to make Ben & Jerry’s look and feel small again by promoting the Campaign for the Family Farmer. It is a socially and politically astute choice that leaves little room for disagreement. By focusing on the cause and using the Ben & Jerry’s name as an endorsement of the cause and to ask for support, Unilever brilliantly capitalizes on the full affiliation value of the campaign.

#7 “Characters Welcome” - USA Networks (click here to see the campaign)
Company : NBC Universal
ThirdWay Ad Blog Review: click here
Rationale: One of the great advertising challenges of 2005 was to entertain while still delivering a relevant brand message. It was surprising to see a cable network show how this could be done with witty, unique spots that created a clear brand character for the network. In fact, these spots were some of the best advertising on the network.

#6 “Alter Ego” - Motorola ROKR (click here to see the campaign)
Company : Cingular/Motorola
Agency: BBDO
ThirdWay Ad Blog Review: click here
Rationale: It seems like a tough job to explain a phone built by Motorola available from Cingular which features iTunes from Apple in a single :30 second spot. But BBDO does a marvelous job of threading the need with a visual metaphor that embodies the way that we listen to music better than most iPod commercials.

#5 “How We Earn It” - Smith Barney (click here)
Company : Citigroup
Agency: Merkley + Partners
ThirdWay Ad Blog Review: click here
Rationale: Newly freed from Salomon, Smith Barney reaches to the past for inspiration in this fresh, hard-hitting campaign. Taking a similar tone to both the legendary John Houseman spots and Charles Schwab’s overhauled campaign, these spots feature aging people in idyllic situations who interrupt the storybook to explain the dirty business of actually making enough money to retire. Merkley does a fine job of building on the long-dormant brand equity of Smith Barney.

#4 “Employee Discount For Everyone” - General Motors (click here)
Company : General Motors
Agency: McCann Erickson
ThirdWay Ad Blog Review: click here
Rationale: Of all of the advertising campaigns of 2005, none drove more sales than General Motors’ Employee Discount For Everyone. Of course, announcing a huge discount on your products is always a good way to get attention. But, as this advertising blog argued in July, General Motors went one step further with this promotion. The employee discount for everyone not only lowered the price for everyone, it gave everyone the same price. This helped women and African Americans who traditionally pay more on negotiated car prices. This simple commercial represented an important step forward to a tradition-bound industry.

#3 “I Can’t Believe I Ate That Whole Thing” - Alka-Seltzer (click here)
Company : Bayer
Agency: BBDO
ThirdWay Ad Blog Review: click here
Rationale: One of the most successfully advertised brands of all time returns to fighting form courtesy of BBDO, with the help of Peter Boyle and Doris Robert from “Everybody Loves Raymond.” This simple spot features an unhappy Boyle repeating the slightly updated signature line for Alka-Seltzer “I can’t believe I ate that whole thing.” The spot draws on our historical affinity for Alka-Seltzer advertising to bring us back to the brand - a neat trick which BBDO manages splendidly.

#2 “New Yorker Issue” - Target
Company : Bayer
Agency:
ThirdWay Ad Blog Review: click here
Rationale: 2005 may be remembered as the year when Target launched “Design for All” and sought to bring value and design together for ordinary people. The most extraordinary step in this long process was their capture of an entire issue of the New Yorker magazine. Rather than run conventional advertising, Target commissioned new artwork which had the red bullseye as a common them. As we discussed here, we think Target is up to big things in the future and the breakout in 2005 is only the beginning.

#1 “Dance Party” - Nextel (click here - the link is to AdForum, a pay site)
Company : Sprint
Agency: TBWA/Chiat/Day New York
ThirdWay Ad Blog Review:
Rationale: The best spot that ran in 2005 was actually launched late in 2004 by Sprint (the corporate parent of Nextel and TBWA/Chiat/Day). This is a breezy little spot that in 30 short seconds finally explains why you should care about Nextel if you are a business. Three distinctly uncool-looking white men gyrate to tunes in an office. The boss walks in and asks angrily about three important things. Using Nextel walky-talky phones, the GPS function and messaging service the three men find the answers and cheekily return to dancing. By repositioning the end benefit of the phone network to “More time for stuff you really want to do,” Nextel successfully shows why those squawky little phones are worth having. And amazingly, this spot becomes funnier and more memorable each time it is viewed - without losing the brand in the process.

Those are are picks for ad campaigns running in 2005. Here are a few caveats about our selections:

  1. Our Vision is Limited - We only cover what we see, hear and read and what you, dear readers send us. We spent most of 2005 focusing on television advertising because it is still the lingua franca for advertising. We plan to extend our coverage of other media in the new year, but we acknowledge that other media are underrecognized in our awards.
  2. Our Perspective is Different - from consumers and media commentators. We focus on just three criteria in choosing effective advertising:
    1. Did it Capture Our Attention? Even the best strategy fails if nobody is watching.
    2. Did it Position the Brand? Great advertising must reinforce the brand positioning that exists in the mind of the consumer
    3. Did it Build the Brand? We really want to know if these spots added to the equity of the brand both directly (increasing revenue) and indirectly (increasing the brand premium over competition)

  3. Our Information is Limited - We don’t have inside access to financial data that might support or contradict our picks for effective advertising. Our picks are based on publicly available data and our experience as brand managers and trainers.

Alka-Seltzer gets that ‘Whole Thing’

Friday, December 30th, 2005

Brand: Alka-Seltzer (Bayer)
Execution: TV
Link: Click Here
Target: Everybody - at least during the holidays
Rating: *****
Reviewer: David

Description:
Peter Boyle, the father from “Everybody Loves Raymond” is sitting upright at the edge of his bed late at night as his wife (Doris Roberts, who also plays his wife on Raymond) sleeps. He begins saying “I can’t believe I at that whole thing” and wakes up Doris who responds first with taunts and then exasperatedly says “Take your Alka-Seltzer!” The spot cuts to a product shot of Alka-Seltzer with a voiceover saying “People overdo it. That’s why for 75 years they’ve reached for Alka-Seltzer - to break up and dissolve stomach discomfort and pain fast.” The shot moves to the familiar product demo of Alka-Seltzer fizzing in water. Then it cuts to a happy Peter Boyle eating chocolate cake on the edge of the bed. He smiles and says “Good Night, Dear” to Doris who grumbles “Drop one crumb and you’re dead!” The spot cuts back to a product shot and introduces the new tagline: “Alka-Seltzer, a rich history of relief.”

What Works:
Regular readers of this advertising blog know that we love consistency in advertising. Brands which are able to stay ‘on message’ over long stretches of time build brand equity with consumers that can last for years of inactivity. As long as the message is relevant and reinforces an ownable, unique brand positioning, consistency works. Advertising history is littered with the skeletons of tarnished brands who ignored this lesson. Do you remember the last ‘Burger King’ campaign before this year’s controversial ‘King’ spots? If you are like most consumers you will say “Have it Your Way” even though (ignoring a half-hearted comeback attempt this year) the last major campaign behind that theme was a generation ago. After that the brand struggled, replacing campaigns and agencies on nearly an annual basis.

This spot is effective because it takes the rich equity of one of the most famous and best-loved advertising campaigns in television history (one of two the brand can lay credit for, the second being the “Plop. Plop. Fizz. Fizz.” campaign) and builds on it. Although the spot seems to be a straightforward remake of the classic series, it is craftier than it first appears. And it is generating buzz, including a New York Times article and lots of water-cooler chatter. Which is even more remarkable when you consider that another campaign this year for Alka-Seltzer with several different spots failed to produce even a ripple in the pond of pop culture - even though it was written to roughly the same strategy. Great spots like great athletes make tough moves look easy. Here is our deconstruction of what works:

  1. Positioning - The brand positioning of Alka-Seltzer has actually shifted here from the classic campaign. But it has shifted in a way that makes it more effective and ownable. The classic positioning used the unique action of Alka-Seltzer (the fizzing makes you think that it will be solving your stomach problems very quickly while it’s still fizzing) as permission to believe the claims. Now that argument has been bolstered by heritage. “75 years” gives us reason to trust the brand and the ‘history of relief’ assures us that it will work, unlike our laptop or cellphone.
  2. Actor Choice - The choice of Peter Boyle and Doris Roberts for this spot was inspired. The notoriously cranky couple from ‘Everybody Loves Raymond’ work on two levels. For fans of they show they offer a celebrity endorsement in a more convincing way than a straightforward pitch. For other consumers they are an aspirational couple. Aspirational in the sense that Mr. Boyle looks like the perfect test case for indigestion and Ms. Roberts seems like the least co-operative partner imaginable. So if Alka-Seltzer makes Peter’s stomach feel better and helps him get along with Doris, it will certainly work for you.
  3. Tagline Nostalgia - What separates this ad from other on-strategy, well-produced executions is that it has powerful emotional connections for Baby Boomers and late Gen X’ers who remember this campaign from their youth. By coming almost all the way back to the original tagline (it has been modified slightly - Boyle says “I can’t believe I ate THAT whole thing,” where the original was “I can’t believe I ate THE whole thing.”) Alka-Seltzer and agency BBDO immediately invoke the power of the original spots. Unlike Coca-Cola’s failed remake of the classic ‘Hilltop’ spot this year (sadly called ‘Chilltop’), this one works.
  4. Repetition - One of the most powerful tricks in advertising is repetition. In this spot, the surprising and effective choice is having Peter Boyle repeat the line ‘I can’t believe I ate that WHOLE thing,’ three times in his deadpan voice without moving the camera off him. His slow and steady delivery makes us focus on both him and the tagline. And BBDO is clever enough not to interrupt him with a product shot or demo before he’s spent the first half of the spot (fifteen seconds) just repeating that line. Because this line is so closely connected to the brand, the repetition establishes the brand even without a product shot or logo. This seemingly simple choice must have been excruciatingly difficult for an agency and brand with only thirty seconds to spare.

While this execution looks simple, it is as ruthless and efficient as David Mamet dialogue. Every word here is crafted to build the brand and sell the product. What Alka-Seltzer accomplishes with this spot is to re-insert themselves into the evoked set of choices for many consumers who may have forgotten the franchise.

What Doesn’t:
Our primary concern with this spot is how it will evolve into a new campaign. Hitting it so perfectly creates great expectations from the viewer. Whether Alka-Seltzer and BBDO choose to continue this campaign with Boyle and Roberts, use other celebrities or just follow the “Whole Thing” mantra into new situations will have a profound effect on the tone and feel of the campaign and the resulting effect on brand equity. Getting it so right this time raises the bar for future spots.

Branding Bottom Line:
Alka-Seltzer boldly goes where they have been before. And makes us wonder why they ever left.