Archive for the 'USA Networks' Category

ThirdWay “Most Effective Advertising” Awards 2005

Tuesday, January 3rd, 2006


Today the ThirdWay Advertising Blog announces our Awards for Most Effective Advertising for 2005. These are, in our judgement, the most effective single ads or campaigns running during 2005 (regardless of when they were produced). In the selection process this year we noticed a few trends. Here are five trends in effective advertising for 2005:

  1. Few Celebrities - Only two of our top 10 picks employed celebrity spokespeople. For one of these (USA Networks) the celebrities were an integral part of the brand offering that was being advertised.
  2. Small Budgets - The Most Effective Advertising for 2005 was not the most expensive. Fully half of our picks feature people talking directly to a camera. None involved elaborate production numbers or expensive stunts. A few involved visual effects, but only those where the effect reinforced the brand.
  3. Not So Funny - Only three of our picks used humor. While we believe humor can be effective, it can distract if it doesn’t link back to the brand. Nothing is worse from the brand manager’s standpoint than a funny ad that everyone remembers selling a brand that nobody remembers.
  4. Not Just “Buzz-Worthy” - Several of our picks for 2005 generated lots of Buzz. But for these brands, the Buzz reinforced the brand positioning. Buzz without the right connection to the brand is just static on the screen to brand marketers.
  5. Old Brands Return - Four of our picks are for brands that have used these campaigns to stage a comeback in 2005. For all of these brands, the advertising campaign was central to the resurgence of the brand.
Most Effective Advertising Awards: 2005

#10 “Talk To Chuck” - Charles Schwab (click here to see the campaign)
Company : Charles Schwab
Agency: Euro RSCG
ThirdWay Ad Blog Review: click here
Rationale: Schwab receives a major overhaul with these engaging and creative print and television ads from Euro RSCG. The campaign balances visual novelty with an aggressive, consumer-oriented message that gets attention.#9 “The Art of the Heist” - Audi (click here to read a BusinessWeek description of the campaign)
Company : Volkswagen AG
Agency: McKinney & Silver
Rationale: This campaign started off with the theft of a new Audi A3 from a New York Audi dealership and evolved as Audi posted handbills seeking information about the heist at the New York International Auto Show. It wasn’t clear at first that this was advertising, and that is what is intriguing and noteworthy about Audi’s approach. Audi recognized that car sales are largely driven by the opinions of the most fervent brand followers and found a way to mobilize them with this game around the A3. The campaign was so complex that BusinessWeek reports that Audi had to staff an attorney fulltime on the game. The result was the sale of 500 A3’s in the first week of availability - a pace well beyond expectations.

#8 “The Family Farmer” - Ben & Jerry’s (click here to see the campaign)
Company : Unilever
Agency: McKinney & Silver
ThirdWay Ad Blog Review: click here
Rationale: Cause-based advertising is notoriously difficult to get right. Some brands with strong affiliations to causes get little credit for their efforts. Other brands are so heavy-handed with their self-promotion that they damage their image. Unilever and McKinney & Silver have combined efforts to make Ben & Jerry’s look and feel small again by promoting the Campaign for the Family Farmer. It is a socially and politically astute choice that leaves little room for disagreement. By focusing on the cause and using the Ben & Jerry’s name as an endorsement of the cause and to ask for support, Unilever brilliantly capitalizes on the full affiliation value of the campaign.

#7 “Characters Welcome” - USA Networks (click here to see the campaign)
Company : NBC Universal
ThirdWay Ad Blog Review: click here
Rationale: One of the great advertising challenges of 2005 was to entertain while still delivering a relevant brand message. It was surprising to see a cable network show how this could be done with witty, unique spots that created a clear brand character for the network. In fact, these spots were some of the best advertising on the network.

#6 “Alter Ego” - Motorola ROKR (click here to see the campaign)
Company : Cingular/Motorola
Agency: BBDO
ThirdWay Ad Blog Review: click here
Rationale: It seems like a tough job to explain a phone built by Motorola available from Cingular which features iTunes from Apple in a single :30 second spot. But BBDO does a marvelous job of threading the need with a visual metaphor that embodies the way that we listen to music better than most iPod commercials.

#5 “How We Earn It” - Smith Barney (click here)
Company : Citigroup
Agency: Merkley + Partners
ThirdWay Ad Blog Review: click here
Rationale: Newly freed from Salomon, Smith Barney reaches to the past for inspiration in this fresh, hard-hitting campaign. Taking a similar tone to both the legendary John Houseman spots and Charles Schwab’s overhauled campaign, these spots feature aging people in idyllic situations who interrupt the storybook to explain the dirty business of actually making enough money to retire. Merkley does a fine job of building on the long-dormant brand equity of Smith Barney.

#4 “Employee Discount For Everyone” - General Motors (click here)
Company : General Motors
Agency: McCann Erickson
ThirdWay Ad Blog Review: click here
Rationale: Of all of the advertising campaigns of 2005, none drove more sales than General Motors’ Employee Discount For Everyone. Of course, announcing a huge discount on your products is always a good way to get attention. But, as this advertising blog argued in July, General Motors went one step further with this promotion. The employee discount for everyone not only lowered the price for everyone, it gave everyone the same price. This helped women and African Americans who traditionally pay more on negotiated car prices. This simple commercial represented an important step forward to a tradition-bound industry.

#3 “I Can’t Believe I Ate That Whole Thing” - Alka-Seltzer (click here)
Company : Bayer
Agency: BBDO
ThirdWay Ad Blog Review: click here
Rationale: One of the most successfully advertised brands of all time returns to fighting form courtesy of BBDO, with the help of Peter Boyle and Doris Robert from “Everybody Loves Raymond.” This simple spot features an unhappy Boyle repeating the slightly updated signature line for Alka-Seltzer “I can’t believe I ate that whole thing.” The spot draws on our historical affinity for Alka-Seltzer advertising to bring us back to the brand - a neat trick which BBDO manages splendidly.

#2 “New Yorker Issue” - Target
Company : Bayer
Agency:
ThirdWay Ad Blog Review: click here
Rationale: 2005 may be remembered as the year when Target launched “Design for All” and sought to bring value and design together for ordinary people. The most extraordinary step in this long process was their capture of an entire issue of the New Yorker magazine. Rather than run conventional advertising, Target commissioned new artwork which had the red bullseye as a common them. As we discussed here, we think Target is up to big things in the future and the breakout in 2005 is only the beginning.

#1 “Dance Party” - Nextel (click here - the link is to AdForum, a pay site)
Company : Sprint
Agency: TBWA/Chiat/Day New York
ThirdWay Ad Blog Review:
Rationale: The best spot that ran in 2005 was actually launched late in 2004 by Sprint (the corporate parent of Nextel and TBWA/Chiat/Day). This is a breezy little spot that in 30 short seconds finally explains why you should care about Nextel if you are a business. Three distinctly uncool-looking white men gyrate to tunes in an office. The boss walks in and asks angrily about three important things. Using Nextel walky-talky phones, the GPS function and messaging service the three men find the answers and cheekily return to dancing. By repositioning the end benefit of the phone network to “More time for stuff you really want to do,” Nextel successfully shows why those squawky little phones are worth having. And amazingly, this spot becomes funnier and more memorable each time it is viewed - without losing the brand in the process.

Those are are picks for ad campaigns running in 2005. Here are a few caveats about our selections:

  1. Our Vision is Limited - We only cover what we see, hear and read and what you, dear readers send us. We spent most of 2005 focusing on television advertising because it is still the lingua franca for advertising. We plan to extend our coverage of other media in the new year, but we acknowledge that other media are underrecognized in our awards.
  2. Our Perspective is Different - from consumers and media commentators. We focus on just three criteria in choosing effective advertising:
    1. Did it Capture Our Attention? Even the best strategy fails if nobody is watching.
    2. Did it Position the Brand? Great advertising must reinforce the brand positioning that exists in the mind of the consumer
    3. Did it Build the Brand? We really want to know if these spots added to the equity of the brand both directly (increasing revenue) and indirectly (increasing the brand premium over competition)

  3. Our Information is Limited - We don’t have inside access to financial data that might support or contradict our picks for effective advertising. Our picks are based on publicly available data and our experience as brand managers and trainers.

USA Networks Schools Us

Monday, August 1st, 2005


Brand: USA Networks
Agency: Mono
Execution: TV
Link: Click Here
Target: Television watchers
Rating: *****
Reviewer: David

Description:
This is a series of spots for USA networks (make sure to follow this link to watch them for free) advertising their program lineup. The foundational spot for this campaign is a :60 which shows a series of unique people, from nuns playing basketball to a knight grabbing a lance out of the back seat of a stationwagon. The voiceover is “This is for the characters,” going on to describe some of the real-life characters. This spot ends with brief shots of some of the characters on USA networks including the reluctant psychic (from The 4400), the obsessive compulsive detective (Tony Shalhoub as Monk, pictured) and the lollipop-sucking cop (Kojak). Pool-out spots for this campaign include three variations using the 10-year old girl who plays the psychic in The 4400, one from the Dead Zone and several from Monk. In one spot, the reluctant psychic is seen amid a collection of glass jars, putting a carefully captured live insect into one. At that moment, there is a power failure and room lights are replaced by the glow from fireflies that the girl has collected. In another, she holds the hand of her mother walking through a hospital and says boy, girl, girl, girl, boy, boy and we see the amazed faces of the pregnant women as she passes them. In the spot using the Dead Zone character Johnny Smith (played by former Breakfast Clubber Anthony Michael Hall), Johnny pets his cat and instantly sees a vision of how the cat will spend his nine lives - locked in a fish freezer, compacted in a rubbish bin, electrocuted chewing on a power cord, etc. and says, “I gotta get a dog.”

What Works:
Let’s start with a little background. Between 1994 and 2004, the prime-time network television audience in the US shrunk from 12.3 million to 6 million households. During the same period however, the US population increased from 262 million to 293 million. Yet ad rates for primetime television continued to escalate during this period. The cost to reach a 1000 households using primetime network television increased from $7.64 in 1994 to $19.85 in 2004.

This all means that network television has gotten a lot more expensive. And it doesn’t even consider the quality of the viewership. We know that 5% of the television audience today has a TiVo box or other digital video recorder and that 70% of those people fast-forward through commercials. What we don’t know is how many of the rest of viewers are plugged into the Internet or the George Foreman grill during commercial breaks.

You’d assume that advertising would be a lot better these days to compensate for the increased expenses to run it and all of the competition for the viewers attention. Yet, as we chronicle day after day in this blog, it is not the case. At least two-thirds of the advertising we view to pick spots to review is either terrible or mediocre. It seems as if effective advertising is either a vanishing art or a secret too prized to be shared with most advertisers.

Which makes it all the more surprising and refreshing to see this series of spots from USA Networks. We believe these spots are a model of effective advertising and are all the more impressed because they’re coming from a television network and not a classic consumer marketing company.

USA Networks understands one of the biggest issues with cable - sorting through the clutter. This is as true for prospective advertisers as it is for consumers. In spite of our genuine desire as consumers to have more choices, the reality of television is that too many choices paralyze us. Having 10 or 15 channels would undoubtedly lead us to more evenly distribute our viewing time among all of the different options than the choice of 100, 200 or 500 channels does.

Branding and clear brand positioning becomes even more important for a cable network in this situation. Remember that these folks are scrambling to catch some of the ad dollars falling away from network television. To avoid a race for the bottom in ad rates, they need to distinguish themselves from one another. Unfortunately, many of these networks are either plagued by legacy issues (they were started on the Network TV model with no distinctive positioning but just as a place for ‘other stuff’ ) or with absurd positioning (is there anything more appalling than BRAVO becoming a destination for Reality Television?)

USA is trying to break out of this box by creating a brand focused around a coherent brand positioning. Here’s our take on their positioning: USA Networks is the best basic cable channel to watch because only USA networks offers unique, compelling characters like Monk the obsessive compulsive detective who are more like the real unusual people our world is really made up of.

Along the way, USA Networks has done even more than they planned. They’ve reminded us what great advertising is and what it does. Which is:

  1. Create a unique, ownable position for the brand - “Characters welcome” is unique, it is supported by the product (programs like The 4400, Monk and The Dead Zone) and once USA establishes it in the minds of their consumers, it will be difficult for anyone else to copy.
  2. Engage Us - One of our favorite marketing authors, Seth Godin always reminds us that brands must tell a story. These spots all tell stories. They are visually interesting and they keep us engaged with the advertising. And most importantly, they support the brand. We’ve seen so many promising executions and funny commercials that fail to have any relevance to the brand at all. The USA Networks Spots are both watchable and directly connected to the brand strategy.
  3. Talk to the Enthusiasts while Intriguing the Unitiated - Great advertising in the 21st century is more about generating brand recommendations from those who already love the brand than it is about converting new users directly. Putting great weight behind these spots on USA Networks itself might seem like an odd choice (except for the cost advantages of advertising on your own network) but it makes perfect sense in this context. While the ads are clever enough to interest anyone, they are really speaking to the already converted.
  4. Use great products to build the Brand - What is equally clever about these spots is that they are talking to many people who already love the shows but may not remember or realize that they are watching them on USA Networks. The relevant brand for these people may be “Monk” or “The Dead Zone” but by linking these products together with a relevant brand positioning, USA does a great job of building its own brand with people who already like the products.

What Doesn’t:
There is always a danger with these long pool-out campaigns that the advertiser will become so enchanted with clever executions that they will forget the link back to the brand-building strategy. While there is no evidence of this yet in the USA Networks campaign, they must rigorously test each spot against the brand positioning and ruthlessly cut any which are off-strategy.

Branding Bottom Line:
USA Networks takes us to school, and we feel smarter already.