Comments on: The Discover Card and Scissors

by: bill

Sat, 05 Jan 2008 18:54:49 +0000

Another unsatisfied customer! I was recently late making a payment with Discover in December. It’s the holidays, people get busy, right? I was charged a late fee of $39, which I understand. What really got me was my interest rates went from 5.9% to 19.99 and 11.74% to 19.99. I understand this could happen if your payment is late. What really upset me was when I ask how long I’ve been a card member and how many times I was late. Well in 9 years I’ve been late twice. NOW THAT’s HOW YOU TREAT PREFERRED CUSTOMERS RIGHT? So from this point on my interest will remain 19.99% and the only exception they could offer was for me to request a lower rate after 6 months. ARE YOU KIDDING ME! In 6 months I’ll move my account to another card company with lower rates. Discover is NOT WORTH DISCOVERING.

by: A Olds

Tue, 27 Nov 2007 02:20:08 +0000

Discover Card is famous for their “tactless” commercials. What’s new? It’s so frustrating. I worked for Discover Card for almost a decade. I quit for a reason. Welcome to Discover Card’s new management.

by: Dan

Sat, 09 Dec 2006 16:44:46 +0000

I would say Discover Card’s policies rank possibly among the worst of all credit cards. In what ways are they consumer friendly? None! Try taking a cash advance and see what happens. Send in one payment late and watch the fees. Read the fine print — they positively kill you with fees and extra charges in every way they can. They are the *last* company on earth who should talk about customer friendly policies. I think the scissors are and should be going after all the Discover Cards.

Starting interest rate: 10.99% and 17.99%
Default rate: Between 15.99% and 28.99%
Cash Advance rate: 20.99%
CASH ADVANCE FEE: 3% for each cash advance, min $5 and no max.
LATE FEE: $15 to $39
OVERLIMIT FEE: $15 to $39

Now, why was that card so great??? Why should consumers be happy with these crappy policies? What an embarrassment!

by: David

Sat, 28 Oct 2006 19:40:20 +0000

I actually like the music and have spent an hour trying to figure out what it is (if anything). That’s how I found this site. Anyone know the name of the song?

by: Constance

Wed, 25 Oct 2006 20:57:27 +0000

Glad to know I’m not alone.
1. The “parent” encouraging a child to toss a card at a pair of scissors is confusing on many levels.
2. The street of scissors image is like an updated remake of “Attack of the Killer Tomatoes”— or Ed Wood’s use of rampaging-buffalo stock film.
3. Customers often think that “cutting up a card” magically closes a charge account; this commercial reinforces that silly notion.
4. After several unwelcome viewings, I don’t see any benefits of the Discover card.
5. The music is too obviously fake Leonard Bernstein.

by: dennis

Tue, 24 Oct 2006 03:06:16 +0000

I can’t believe none of the parents out there haven’t voiced their concern over the obvious, they are teaching small children (like the two year old in the stroller) that it’s FUN to play with scissors. I don’t even have kids but it leaves me shaking my head, this isn’t just bad advertising, this is incredibly irresponsible advertising.

by: franklin

Mon, 25 Sep 2006 02:20:26 +0000

This commercial has been raising the hairs on the back of my neck since day one. You artfully articulated what I’m sure most of us are thinking. And just what *was* Discover thinking?

How could anyone dare to take a step in that world? And WHAT ABOUT THE CHILDREN? Will the scissors start running with them? at them?