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	<title>Comments on: COMMENTARY: JetBlue Customer Bill of Rights and the &#8216;Good&#8217; Disaster</title>
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		<title>By: Jim H.</title>
		<link>http://www.thirdwayblog.com/jetblue/why-the-disaster-last-week-might-save-jetblue.html#comment-1073</link>
		<dc:creator>Jim H.</dc:creator>
		<pubDate>Wed, 14 Mar 2007 14:23:26 +0000</pubDate>
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		<description>Great article - I agree that Jetblue makes a significant step forward with the charter. As you state, the airline is the first to recognize the value of consumer&#039;s time by paying them back for lost time - finally! I have been frustrated of airlines reaction on more than one occasion and I hope Jetblue&#039;s charter becomes the norm. Of note through is that the weather is not &quot;controllable&quot; - there will therefore not be any compension for delays due to a storm for example. </description>
		<content:encoded><![CDATA[<p>Great article &#8211; I agree that Jetblue makes a significant step forward with the charter. As you state, the airline is the first to recognize the value of consumer&#039;s time by paying them back for lost time &#8211; finally! I have been frustrated of airlines reaction on more than one occasion and I hope Jetblue&#039;s charter becomes the norm. Of note through is that the weather is not &quot;controllable&quot; &#8211; there will therefore not be any compension for delays due to a storm for example.</p>
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