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	<title>Comments on: COMMENTARY: JetBlue Customer Bill of Rights and the &#8216;Good&#8217; Disaster</title>
	<link>http://www.thirdwayblog.com/post-types/commentary/why-the-disaster-last-week-might-save-jetblue.html</link>
	<description>Straight Talk on Advertising from the Client Side</description>
	<pubDate>Sun, 12 Oct 2008 05:58:50 +0000</pubDate>
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		<title>by: Jim H.</title>
		<link>http://www.thirdwayblog.com/post-types/commentary/why-the-disaster-last-week-might-save-jetblue.html#comment-29848</link>
		<pubDate>Wed, 14 Mar 2007 20:23:26 +0000</pubDate>
		<guid>http://www.thirdwayblog.com/post-types/commentary/why-the-disaster-last-week-might-save-jetblue.html#comment-29848</guid>
					<description>Great article - I agree that Jetblue makes a significant step forward with the charter. As you state, the airline is the first to recognize the value of consumer's time by paying them back for lost time - finally! I have been frustrated of airlines reaction on more than one occasion and I hope Jetblue's charter becomes the norm. Of note through is that the weather is not "controllable" - there will therefore not be any compension for delays due to a storm for example.</description>
		<content:encoded><![CDATA[<p>Great article - I agree that Jetblue makes a significant step forward with the charter. As you state, the airline is the first to recognize the value of consumer&#8217;s time by paying them back for lost time - finally! I have been frustrated of airlines reaction on more than one occasion and I hope Jetblue&#8217;s charter becomes the norm. Of note through is that the weather is not &#8220;controllable&#8221; - there will therefore not be any compension for delays due to a storm for example.
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